Confirmations and Notifications

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  1. We require the entire week of registration to record registration forms and create classes.
  2. We then require up to three days to input and generate confirmation forms into our database.
  3. Once the data is entered and confirmations are generated you will receive email notification the week after registration on the Wednesday.This is the Wednesday prior to the lessons commencing.  Please KEEP this email.  This is your RECEIPT to be used for tax purposes.  
  4. Please read all of the information on the receipt there is often notices of important dates to remember.
  5. Please be sure to print your email legibly.
  6. Should you not provide an email, we will be delayed in our response to you.  Confirmations will all be emailed first, phone calls will be made second to those that did not provide an email address. 

Have Gmail?
Follow these 3 simple steps to make sure our messages make it to your inbox.
1. Open your email and check out the tabs.
2. Find an email from pool@sprucelodge.on.ca in this tab (or by searching your inbox)
and drag it into the "Primary" folder.
A question box will pop up, asking if you want to do this for all future messages.
3. Click "Yes."

 

More Questions?

Head back to Children's Programs FAQs.